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Troubleshoot

Find information to help you troubleshoot common checklist issues.

I'm not seeing my checklist

If you can't find the checklist you want to work with:

  1. Navigate to the Checklist tab.
  2. Select Ready, In Progress, or Done from the sidebar to sort the checklists on their status.
tip

If you can't find a checklist you've started working on, your supervisor may have set the checklist to Done.

If you haven't started working on the checklist, contact your supervisor to verify that:

  • It has the right start and end time.
  • It's assigned to the right group or user.
  • It has the right status.

Still not finding it? Contact your IT admin or Cognite Support.